Six Pillars of Digital & Agile Transformation - Infographic
Organizations, both public and private, are constantly challenged to innovate and generate real value. Many organizations are finding their digital transformation journeys a struggle. Only a minority have the digital and leadership capabilities required. To cope with these renewed challenges and come on top of competition consider these 6 pillars for succesful digital transformation.
1-DIGITAL STRATEGY
Such an strategy guides how the capabilities of digital technologies can be leveraged to enable unique and integrated business capabilities that can rapidly respond to the changing business landscape
2-HEALTH CHECK
nalyse the organisation's preparedness for digital transformation, given its current vision, business practices, IT infrastructure, technology and operational approaches as to identify strengths and weaknesses in the company’s digital readiness, and provide a plan for long-term improvement aligned with the digital strategy.
3-DIGITAL LEADERSHIP
Develop talent by focusing in training, coaching and knowledge transfer to bridge the gap in digital leadership, especially with regard to the customer experience, business and IT alignment and agile teams.
4-BUSINESS SERVICE DESIGN
IT driven services are defined from a business perspective
having key characteristics,
rather than definitive statements and involving all service stakeholders with the goal of defining the best possible service.
5-CUSTOMER INTIMACY (CUSTOMER FOCUS)
Understanding the customer better, maximizing customer experience, greater adaptation to customer needs and higher loyalty levels create the right customer intimacy strategy.
6-AGILE TRANSFORMATION
Focus is keeping it simple, with ongoing sprints to adopt and adapt to change while having customer satisfaction as core realisation to generating long lasting business value.
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